Due to the COVID-19 outbreak, our call centres are now closed. We hope to be able to take yours calls shortly. In the meantime, if you'd like to lodge a complaint, you can contact us via email at firstname.lastname@example.org.
When you lodge a complaint about Belong Broadband, we will provide you with a case number, which we will use to track the resolution of your complaint.
Further information on how we handle complaints can be found in our complaints handling process.